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Phone - Third party softphones

voip-user-info.png

Figure 11.1 SIP account details.

Below you will find instructions how to configure popular free SIP softphones with the VoIP Home service. Before you begin you will need to obtain your SIP account details:

  1. Click the gear icon gear.png in the top right part of the My Account panel
  2. Select SIP Info from the list on the left.

Use SIP username, password and domain (3,4,5 in the Figure 11.1 above) to configure the SIP softphone or a hardware device.

Ekiga

In order to set up Ekiga with VoIP Home download the installation package from http://ekiga.org/ website (or use your distribution packages manager), obtain your VoIP Home SIP account details as shown in Figure 11.1 above and follow the instructions below:

ekiga.png

Figure 11.2 Ekiga account set up.
  1. Go to Edit and Accounts.
  2. Select Add a SIP Account from the menu.
  3. Enter your SIP domain into field (3).
  4. Enter your SIP username into fields (4).
  5. Enter your SIP password into field (5).
  6. Click the OK button.

After a short while Ekiga will connect to our servers and you will be able to start making and receiving calls.

Android Native Softphone

android-native.png

Figure 11.3 Android Native account set up.
  1. Go to Settings, scroll down and select Call.
  2. Scroll down and select Phone Account Settings.

Set up will vary depending on the version of Android you have. To check your version go to settings -> General -> About.

The above 2 Images were from Version 5.0 on the left and Version 5.1.1 on the Right.

  1. Select SIP Accounts to add account details.
  2. Select 4 to select outgoing call preference.
  3. Select to accept inbound calls.
  4. Enter your SIP username into field (6).
  5. Enter your SIP password into field (7).
  6. Enter your SIP domain into field (8).
  7. Click save to register account.

Telephone

In order to set up a telephone with VoIP Home , download the installation package from http://www.tlphn.com/ website (or MacApp Store), obtain your VoIP Home SIP account details as shown in Figure 11.1 above and follow the instructions below:

osx-telephone.png

Figure 11.4 Telephone account set up.
  1. Start Telephone and enter your SIP domain into field (1).
  2. Enter your SIP username into field (2).
  3. Enter your SIP password into field (3).
  4. Click the Done button

After a short while your Telephone will connect to our servers and you will be able to start making and receiving calls.

Twinkle

In order to set up Twinkle with VoIP Home , download the installation package from http://twinkle.dolezel.info/ website (or use your distribution packages manager), obtain your VoIP Home SIP account details as shown in Figure 11.1 above and follow the instructions below:

twinkle.png

Figure 11.5 Twinkle account set up.
  1. Go to File and Change user...
  2. Click Wizard button.
  3. Enter VoIP Home as your account name and click OK.
  4. Enter your SIP username into fields (4).
  5. Enter your SIP domain into field (5).
  6. Enter your SIP password into field (6).
  7. Click OK button.

After a short while Twinkle will connect to our servers and you will be able to start making and receiving calls.

X-Lite 3

In order to set up X-Lite 3 with VoIP Home , download installation package from http://www.counterpath.com website, obtain your VoIP Home SIP account details as shown in Figure 11.1 above and follow the instructions below:

xlite.png

Figure 11.6 X-Lite 3 account set up.
  1. Right click on X-Lite screen.
  2. Select SIP Account Settings... option (2) from context menu.
  3. Click Add... button (3) in SIP Accounts window.
  4. Enter your name into field (4).
  5. Enter your SIP Username from SIP Info panel
  6. Enter your SIP Password into field (6).
  7. Enter your SIP Username into field (7).
  8. Enter SIP domain into field (8).
  9. Switch to Presence tab (9).
  10. Select Presence Agent from drop down list (10).
  11. Click OK button.

After a short while, X-Lite will connect to our servers and you will be able to start making and receiving calls.

X-Lite 4

In order to set up X-Lite 4 with VoIP Home , download installation package from http://www.counterpath.com website, obtain your VoIP Home SIP account details as shown in Figure 11.1 above and follow the instructions below:

x-lite-4.png

Figure 11.7 X-Lite 4 account set up.
  1. Click Account Settings in main X-Lite window.
  2. Enter your SIP username into field (2).
  3. Enter your SIP domain into field (3).
  4. Enter your SIP password into field (4).
  5. Click OK button.

After a short while X-Lite will connect to our servers and you will be able to start making and receiving calls.

3CX Phone

In order to set up 3CX Phone with VoIP Home , download installation package from http://www.3cx.com/3CXPhone/ website, obtain your VoIP Home SIP account details as shown in Figure 11.1 above and follow the instructions below:

3cx-setup.png

Figure 11.8 3CX Phone set up.
  1. Right click the main window and select Accounts from the menu.
  2. Click New button in Accounts window.
  3. Enter your SIP username into fields (3).
  4. Enter your SIP password into field (4).
  5. Select I am out of the office - external IP and enter your SIP domain into filed (5).
  6. Click OK buttons.

After a short while 3CX Phone will connect to our servers and you will be able to start making and receiving calls.

ZoIPer

In order to set up ZoIPer with VoIP Home , download installation package from http://www.zoiper.com/ website, obtain your VoIP Home SIP account details as shown in Figure 11.1 above and follow the instructions below:

zoiper.png

Figure 11.9 ZoIPer account set up.
  1. Select Settings.
  2. Select Create New Account.
  3. Select SIP if not selected by Default.
  4. Enter your SIP username into fields (4).
  5. Enter your SIP password into filed (5).
  6. Enter your SIP domain into field (6).
  7. ZoIPer will automatically fill in your username@domain.net click next and your account will be completed automatically.

After a short while ZoIPer will connect to our servers and you will be able to start making and receiving calls.

Note: under some devices you may experience call disconnection after few seconds. To sort this issue you may need to set up VoIPstudio STUN server under your ZoIPer app. Yous should be able to find this setting under Settings > Accounts > Select your account > Network Settings. Enable use of STUN and set our custom STUN server "stun.ssl7.net"

ZoIPer iPhone

In order to set up ZoIPer with VoIP Home , download installation package from https://itunes.apple.com/gb/app/zoiper-sip-softphone-for-voip/id438949960?mt=8 website, obtain your VoIP Home SIP account details as shown in Figure 11.1 above and follow the instructions below:

zoiper-iphoneA.png

Figure 11.10 ZoIPer iPhone account set up.
  1. Select Settings.
  2. Select Accounts.
  3. Tap the Plus Sign to start setup.

zoiper-iphoneB.png

Figure 11.11 ZoIPer iPhone account set up.
  1. Select Yes.
  2. Choose Select a Provider.
  3. Scroll down and Select VoIP Studio.

zoiper-iphoneC.png

Figure 11.12 ZoIPer iPhone account set up.
  1. Fill SIP Username into field (7).
  2. Fill SIP Password into field(8).
  3. Enter Identifier of Choice into field (9).
  4. Tap Register to register with our servers.
  5. After Registration is complete enter any number and tap the call button.

After a short while ZoIPer will connect to our servers and you will be able to start making and receiving calls.

ZoIPer Android

In order to set up ZoIPer Android with VoIP Home, download installation package from ​https://play.google.com/store/apps/details?id=com.zoiper.android.app&hl=en_GB and follow instruction below:

zoiper-androidA.png

Figure 11.13 ZoIPer Android account set up.
  1. Select Create an Account.
  2. Enter SIP Username@domain in this example "540852@eu.sip.ssl7.net"
  3. Enter SIP Password.
  4. Click Next without making any changes.

zoiper-androidA-manual.png

Figure 11.14 ZoIPer Android Manual account set up.
  1. Select Skip without making any changes.
  2. Wait for Tests to complete then select UDP regardless of Test results.
  3. Account should go green if succesfully registered.

Dial #123 to make a test call.

Bria Android

In order to set up Bria Android with VoIP Home , download installation package from https://play.google.com/store/apps/details?id=com.bria.voip and follow the instructions below:

Auto Configuration

bria-androidA.png

Figure 11.15 Bria Android Auto set up.
  1. Select Settings
  2. Select Accounts
  3. Add account using "+" sign

bria-androidB-auto.png

Figure 11.16 Bria Android Auto set up.
  1. Scroll down to find VoIP Studio Select either EU or AMN.
  2. Input Any Account name.
  3. Input Name that will display on account main screen.
  4. Input SIP Username.
  5. Input SIP Password.
  6. Press the Back Button and then go to dialpad and start calling.

Manual Configuration

bria-androidA.png

Figure 11.17 Bria Android Auto set up.
  1. Select Settings
  2. Select Accounts
  3. Add account using "+" sign

bria-androidB-manual.png

Figure 11.18 Bria Android Manual set up.
  1. Scroll down to find VoIPStudio Select either EU or AMN.
  2. Input any account name.
  3. Input name that will display on account main screen.
  4. Input SIP username.
  5. Input SIP password.
  6. Input SIP domain (Either eu.sip.ssl7.net or amn.sip.ssl7.net)
  7. Input voicemail number #445
  8. Press the 'Back' button and then go to dialpad and start calling.

Bria iPhone

In order to set up Bria iPhone with VoIP Home ,download installation package from http://itunes.apple.com/app/bria-iphone-edition/id373968636 and follow the instructions below:

Auto Configuration

bria-iphone-autovoip-settings.png

Figure 11.19 Bria iPhone Auto set up.
  1. Select Accounts menu.
  2. Tap plus button to add account.
  3. Scroll Down and Select either VoIP Studio EU or VoIP Studio AMN.(Check SIP Info under edit user check if domain is eu.sip.ssl7.net or amn.sip.ssl7.net)
  4. Enter Display Name.(This can be identifier of choice)
  5. Enter your SIP Username into fields (5).
  6. Enter your SIP Password into field (6).
  7. Icon will Flash Green/Red while registering and stay green when registered successfully.
  8. Enter number you wish to call and tap Call button (8).

Manual Configuration

bria-iphone-manualvoip-settings.png

Figure 11.20 Bria iPhone Manual set up.
  1. Select Accounts menu.
  2. Tap plus button to add account.
  3. Select SIP - Making Calls from the menu.
  4. Enter VoIP Home as Account Name.
  5. Enter Display Name.(This can be identifier of choice)
  6. Enter your SIP Username into fields (6).
  7. Enter your SIP Password into field (7).
  8. Enter SIP domain into field (8).
  9. Change Selector to Green.
  10. Enter 445 into field (10).
  11. Tap Register button.
  12. Enter number you wish to call and tap Call button (12).

Bria iPad

In order to set up Bria iPad with VoIP Home, download installation package from http://itunes.apple.com/app/bria-ipad-edition-mobile-voip/id440744818 and follow the instructions below:

bria-ipad-voip-settings.png

Figure 11.21 Bria iPad set up.
  1. Select Accounts menu.
  2. Tap plus button to add account.
  3. Select SIP - Making Calls from the menu.
  4. Enter VoIP Home as Account Name.
  5. Enter your SIP Username into fields (5).
  6. Enter your SIP Password into field (6).
  7. Enter SIP domain into field (7).
  8. Enter 445 into field (8).
  9. Tap Register button.
  10. Tap Dialpad icon in top right corner.
  11. Enter the number you wish to call and tap Call button.

Grandstream Wave Lite for iPhone and Android

  • IMPORTANT NOTE - only Grandstream Wave Lite is compatible with our service

In order to set up Grandstream Wave Lite with VoIP Home, please download installation package from Apple Store or Android Store and follow the instructions below:

gswave-iphone.png

Figure 11.22 Grandstream Wave Lite iPhone and Android set up.
  1. To Start select settings.
  2. Select Account Settings.
  3. Select + to add new account.
  4. Select SIP account.
  5. Enter Any Descriptive Title.
  6. Enter Domain Provided on VoIP Home control Panel.
  7. Enter 6 Digit SIP User name provided on VoIP Home control Panel.
  8. Enter Password Generated on VoIP Home control Panel.
  9. Enter #445 to easily access voice mail.
  10. Select ✓ to complete configuration and register the account.
  11. Go Back to settings and select the newly created account then remove Use # as Dial Key